Privacy policy
KUOVEX operates this website to provide our services and curated objects. This policy outlines how your information is handled when you interact with us.
Information Collected
We collect necessary personal data to process orders and improve your experience:
- Contact & Shipping: Name, email, phone number, shipping and billing address.
- Payment & Orders: Transaction details, payment confirmations (processed securely via our payment gateways; we do not store raw payment card data).
- Usage & Device: IP address, browser type, cookies, and browsing interactions on our store.
How We Use Your Data
Your information is used strictly to:
- Fulfill and ship your orders.
- Communicate regarding orders, inquiries, or updates.
- Prevent fraud and secure our platform.
- Deliver relevant marketing (only where permitted; you may opt out at any time).
Third Parties & Infrastructure
Our store is hosted by Shopify, which processes data on our behalf globally to provide e-commerce infrastructure. We disclose necessary data to trusted third-party providers (such as shipping carriers and payment processors) solely to execute our services, or when required by law.
Your Rights
Depending on your location (including the EEA, UK, or US), you have the right to access, correct, port, or request deletion of your personal information, or opt out of targeted marketing and tracking signals (such as Global Privacy Control). To exercise these rights, please contact us.
Contact
For privacy inquiries or requests, contact:
Email: lab@kuovex.com
Lab: 9F., No. 125, Xiamen St., Zhongzheng Dist., Taipei City 100, Taiwan